DCG Expands Service Offerings

DCG identified a need to expand its service offerings to include in-depth training to business professionals in a number of areas.

In July, 2002, DCG launched several career skills classes which have been well attended. The difference DCG provides is a smaller, more intimate classroom setting which enables each participant to bring specific needs or questions which are then discussed in an open forum, enabling the participant to have access to the instructor’s knowledge, as well as to work together with others in problem solving workshops.

Each participant receives a workbook of practical exercises which are interactively discussed in the classroom. The focus of DCG is to give attention to each participant’s needs.

Showcased classes:
•Managing Multiple Projects
•Business Writing
•Interpersonal Communication Skills

Other Available Classes:
•Creative Problem Solving
•Dealing with Difficult People
•Leadership Skills
•Team Building Techniques
•Building Office Professionalism
•Conflict Management
•Exceptional Customer Service
•Effective Telephone Skills
•First-Time Manager

REMEMBER: With the flexibility provided by DCG’s instructors, you can tailor classes to fit your needs. DCG can create custom curriculum to meet your criteria and emulate your work environment. You can also select topics from DCG’s course outlines to create custom classes targeting the needs of your more advanced end users.

DCG Forms Strategic Alliance

DCG has formed a strategic alliance with Convergence Consulting Group and Mackenzie’s Academic Consulting Service to increase its capabilities with regard to career enhancement services.

Convergence Consulting Group’s principal, JoAnn Corley, utilizes 20+ years of business experience, including international benefits management, staffing/recruiting and management. Joanne focuses her expertise in work functions and thousands of hours of human behavior counseling to consult in areas ranging from organizational and management development to career planning for executives and managers.

Mackenzie’s Academic Consulting Service is owned and managed by Leanne Mackenzie. Leanne specializes in consulting within the education field to reduce stress and improve productivity among teachers through curriculum development and review, motivational training programs and books. Leanne authored "Can Women in Educational Administration Have It All" and a new book entitled "He Got Transferred-Now What Do I Do" a book on personal transition and change. Leanne has been a teacher and Vice Principal in Canada and has recently received her Illinois Teaching Certificate.

Classes that are being offered include:
•Students, School and Stress
•Advantages of Diversity
•Assertiveness Skills for Managers and Supervisors
•Leading Through Change
•Supervising Skills
•Stress Reduction Solutions

Did you know…?

DCG offers in-depth classes in specialized areas, in either half-day or full-day classes.

These half-day or full-day classes provide you with the details of how a particular function works and offer you the ability to have your questions answered with regard to the topic.

You can also bring in examples from your work so that your specific needs are met in the class.

At DCG the focus is on meeting the participant’s individual needs, not just providing training from a manual.

Come to DCG and DISCOVER THE DIFFERENCE!!

Specialized classes offered:

Word 97/00
•Styles
•Templates
•Mail Merge
•Section Breaks and Headers/Footers

Excel 97/00
•Charts and Graphs
•Save Time with Functions
•Spreadsheet Design
•Track and Analyze Data
•Pivot Tables

PowerPoint 97/00
•Designing a Better Presentation
•Using Multimedia

Access 2000
•Inventory
•Reports