Professional Development Skills

DCG has expanded its service offerings to include many topics which can assist the business professional in increasing or honing their job skills. Topics such as:

• Appraising Performance
• Assertiveness Skills
• Behavioral Interviewing
• Budgeting Issues
• Building Ethical Values
• Building Office Professionalism
• Building Success with Four Blocks
• Coaching Your Employees
• Conducting Effective Meetings
• Doing More with Less
• Employee Relations and Employment Law
• Handling the Challenge of Change
• It's All in the Numbers
• Leadership Skills
• Leading through Change
• Learning, It's Everybody's Business & Setting SMART Goals
• Negotiation Skills for Managers/Teams
• Networking Your Way to Success
• Performance Development Management
• Sexual Harassment Awareness for Supervisors
• Strategic Decision Making
• Strategic Planning for your Department/Team
• Succession Planning
• Supervising Skills
• Team Building Techniques
• The First-Time Manager
• Time Management Techniques
• Weathering the Storm
• Who Am I and How Can I Adapt?
• What's In It For Me? Non-Monetary Recognition and Rewards

Multi-day Professional Skills

• WOW! Customer Service
• Leadership Training & Coaching (2 days)
• Leadership Training & Coaching (3 days)