A+ Certification™: Essentials & IT Technician

Learning Outcomes:

• Given the scenario in the Lesson Lab, successfully demonstrate installation and configuring procedures for computer components.

• Accurately troubleshoot computer component problems, showing knowledge of best practices as demonstrated during class.

• Using the information in the Lesson Lab, Install and configure Operating Systems without error.

• Effectively demonstrate mastery of troubleshooting laptops and portable devices, printers and scanners, as indicated in the Lab activity.

This intensive 5 day hands-on lab will teach you basic knowledge of computing concepts including hardware and software and operating systems (Essentials) plus investigate tolls, maintain and troubleshoot computer components.

Personal Computer Components IT Technician Best Practices
Operating System Fundamentals Networking Technologies
PC Technician Professional Best Practices Maintaining and Trouble-shooting Operating Systems
Installing and Configuring Computer Components Installing and Managing Network Components
Maintaining and Troubleshooting Components Security Principles
Installing & Configuring Operating Systems
Maintaining and Troubleshooting Microsoft Windows
Supporting Laptops & Portable Computing Devices
Supporting Printers and Scanners
Supporting Network Connectivity
Supporting Personal Computer Security

A+ Certification™: Essentials & IT Technician

To become A+ certified, you must pass two exams: Essentials and your choice of one other such as IT Technician, Remote Technician, or Depot Technician. After completion of Essential and IT Technician, the participant will be able to: Have an understanding of personal computer architecture and connectivity methods. Identify storage types. Understand operating system fundamentals. Investigate tools, issues, and skills that form the basis of best practices for IT technical professionals. Install, configure, optimize, and upgrade personal computer components. Maintain and troubleshoot personal computer components. Install and troubleshoot laptops and portable devices. Install, manage, and troubleshoot printers and scanners. Identify the names, purposes, and characteristics of basic network protocols and terminologies. Maintain and troubleshoot computer security.

Class targeted to:

Those desiring more knowledge of computers, systems, and networks to work as a computer technician or other entry level positions.

Prerequisites:

Basic knowledge of computing concepts would be helpful.

CEU: Upon successful participation in class and completion of all assigned exercises, participants may receive up to 3.25 CEUs for this class.