A+ Certification™: Remote and Depot Technician

Learning Outcomes:

• Accurately demonstrate knowledge of Remote Technician best practices and network standards to the Instructor’s 100% satisfaction.

• Given a set of criteria, install, configure, and troubleshoot computer components & external devices without error.

• Troubleshoot Storage devices and peripheral devices successfully utilizing techniques taught in class.

• Successfully install and maintain the operating system and internal devices as indicated in the Lesson Lab.

• Demonstrate 100% knowledge of safety and environmental issues through written or oral questions from Instructor during class assignments.

This five day hands-on lab will teach you the more in-depth fundamentals of installing configuring, upgrading, troubleshooting, and repairing PC hardware components & systems with focus on the Remote and Depot Technician.

Remote Technician Professional Best Practices
Safety/Environmental issues
Network Standards
System Components
Maintaining and Troubleshooting Personal Computer Components such as Storage & Multimedia Devices
Installing and Configuring Personal Computer Components
Installing, Managing, & Optimizing Operating Systems
Installing and Troubleshooting Laptops/Portable Devices
Maintaining and Troubleshooting Operating Systems
Installing, Configuring, Troubleshooting Printers/Scanners
Maintaining and Troubleshooting Computer Components
Establishing and Troubleshooting Network Connections
Maintain and Troubleshoot Computer Security
Depot Technician Professional Best Practices

A+ Certification™: Remote and Depot Technician

Upon successful completion of this course the participant will learn: Remote Technician Best Practices, install and configure adapter cards, display devices, input devices, and multimedia devices. Troubleshoot storage devices, adapter cards, and display multimedia and other peripheral devices. Maintain operating systems. Work with printers and scanners. Create and troubleshoot Network connections. Implement computer security for remote networks and troubleshoot remote networks. Learn depot Technician Best Practices, tools of the trade and safety and environmental issues. Install and configure: system boards, memory, internal storage devices, CPUs, Power Supplies, Adapter Cards and install hardware security devices. Troubleshoot personal computer components such as processor and system boards, memory, power supplies and adapter cards. Install, configure and troubleshoot printers and scanners.

Class targeted to:

Users desiring to build on their knowledge of hardware and networks and become personal computer service technicians.

Prerequisites:

CompTIA A+ Essentials or have equivalent knowledge.

CEU: Upon successful participation in class and completion of all assigned exercises, participants may receive up to 3.25 CEUs for this class.