During this course you will gain the fundamental knowledge to determine if Six Sigma is the right methodology for your business needs.  Learn a short history of the development of Six Sigma and key Six Sigma Terminology.  Look at the Quality policy, leadership involvement, concepts that apply to customer and supplier, principles of quality improvement and measuring for success.    As the concepts of Six Sigma are unfolded you will learn about Process Management Teams, Quality Improvement Teams, Functional Managers, the Quality Council and how all this relates to the individual employee.  Discuss the Process Improvement Models by looking at the Ford 8D program, the Six Steps to Six Sigma, the AT&T 8 Step Methodology, Motorola’s 5 Step DMAIC Model and Shewhart Quality Cycle.  Discuss some of the statistical tools, diagrams and charts used to measure, understand and drive quality, and then apply those tools and techniques to your quality improvement activities.